Breaking Bad (Rules) is Good for Business
Companies improve and evolve by purposefully avoiding doing things the same old way while embracing new ideas which enable them to better serve customers and employees. Making this shift requires letting go of old rules that no longer serve the desired future. What are the rules you need to let go of in your company?…
Business Lessons from Professor E-coli
Imagine unexpectedly being told tomorrow your business is being temporarily shut down, without any ability to control circumstances that enable the doors to be re-opened. What if this happened for a day, a week, or a month? Would such an event prove to be a minor inconvenience, significant setback, or ultimately put your company out…
Unlocking 3 Keys to Igniting Your Business
Have you ever wondered what it takes to ignite a small business and launch it on a path to creating big impact in the world? Having talked to a lot of business owners and learning from their journeys, I’ve identified three common characteristics: (1) a big idea worth sharing, (2) an owner with extremely high…
Why Lack of Clarity is Risky
If you haven’t thought about how greater clarity in communication is good for business while lack of clarity produces the opposite effect, my advice is to spend a few minutes and think about two things: Do your clients understand with 100% clarity the value you provide? If not, how can they possibly appreciate the true…
When Increasing Prices is Good for Business
While meeting with one of my business coaching clients last week, our topic of the day was focused on a record number of prospective clients in the pipeline, ready to sign big checks and give him a lot of money. The immediate challenge was being unable to take on that much new business without compromising…
Why Mentoring is Awesome
Landing on a square while playing the board game of Monopoly and picking up the card that reads, “Proceed to GO and Collect $200” is the perfect metaphor for what a good mentoring relationship looks like. In life, you will find situations where you can be a mentor to someone else or be mentored. My…
How to Make Running a Business Both Profitable and Fun
Imagine a scenario where ALL clients receive great value, like working with you and become champions for your business. Under this scenario, revenues and profits consistently go up and with progressively less effort. These clients “love you” and aren’t shy about telling others why they should do business with you. Now… that sounds like fun!…
How Safe are Your Client Relationships from Theft
Client relationship theft is becoming an epidemic problem that cripples both revenue and company profits! What are the preventative things you are doing today to immunize your professional services firm from this contagion? Shareholders or partners can avoid client relationship theft while building a profitable firm with less effort if they focus on doing the…
Why Shifting Perspective Changes Experience
What would you pay to learn how to deliver a Most Valuable Person “MVP” Experience to your clients? What if this knowledge enabled you to charge more for services while making clients happier at the same time? What if you could obtain this knowledge for only $25 plus tip and it came with a free…
Why Team Building is Only the Beginning
Wisdom can be found everywhere when taking in life experiences with an open mind. What will you choose to see and hear today and how will it positively impact your business? My son Alex and I just got back from a father/son weekend with other senior football players, their fathers and the varsity coaches. I…