Why Perspective Leads to Happiness

On a scale of 1 to 10, how happy are you in your role as a business owner? Have you ever wondered why a high degree of discontent permeates the lives of some business owners while others in similar circumstances are quite content?  Happiness does not originate from accomplishment, income, size of home or anything…

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A 2016 Memorial Day Message

“Freedom is never more than one generation away from extinction. We didn’t pass it to our children in the bloodstream. It must be fought for, protected, and handed on for them to do the same, or one day we will spend our sunset years telling our children and our children’s children what it was once…

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Do You Have the Right Tools?

Do your employees have the right tools to effectively do their jobs? If not, what are the negative impacts of being ill-equipped?  Your company can have a strong foundation (culture and employees) but ultimately may fail to deliver the goods (desired client outcomes and profitability) if the tools used aren’t getting projects and jobs effectively…

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Why Leading By Following is Awesome

Investing time now to develop and groom tomorrow’s leaders is a near fool-proof way to increase personal and professional satisfaction while having a lot more fun running your business.  A shockingly high percentage of companies fail to survive beyond retirement of the original owner. Leading by following is an awesome way to groom your successors…

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The Cost of Not Listening

If you are one of the rare business owners whose revenue engine is revving in overdrive, resulting in a profit faucet that is overflowing with way too many dollars, then stop reading… You won’t benefit from this weekly message.  For everyone else, I’d like to share a brief example of what the cost of not…

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Identifying Your Unique Advantage

Competing and winning in the game of business becomes easier when a company can effectively communicate its uniqueness and strengths.  Defining a niche, attracting the right customers and delivering great value is how smaller companies compete and win.  The principle of niche marketing is universally applicable. The Snoqualmie Valley has a unique advantage… My family…

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Do Employees Love What They Do

“What makes a company exceptional is how much employees love working at the company and the work they do.”  Jose Mas – CEO MasTec If I were to interview your employees and ask, “On a scale of 1 to 10, how much do you enjoy working at the company,” what would they say?  If the…

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The root canal approach to value

Have you ever had a root canal and thought to yourself that the endodontist was making too much money per hour?  Would you feel better if the root canal procedure took twice as long?  I didn’t think so. Setting the stage for a lesson learned the hard way While eating breakfast last Thursday morning, yours…

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Nobody Makes a Mistake Because They Want to

It’s pretty common these days to hear business leaders talk about how, “Employees are their company’s biggest asset.”  Heck, you might be saying that inside your own company.  The question I’d like to ask is, “What are you doing to increase their contribution and value on a consistent basis?”  Consider this question when developing an…

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Back to the Future

Getting down to basics, one element required to succeed in business is the ability to build long-term relationships with clients.  Consistently delivering great client experiences and high value earns you a client for life who actively promotes your company to others. Not all change is good for maintaining long-term relationships We live in rapidly changing…

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